Frequently asked questions

You have questions, we have answers

Can you guarantee delivery times?

Delivery times are not guaranteed, as shipping is handled by third-party carriers (USPS, UPS, FedEx, etc.).

How long does shipping take within the U.S.?

Standard domestic shipping typically takes 4–7 business days.

How quickly will my order ship?

We aim to prepare and ship all consumer orders within 1–2 business days of receipt. Most orders are processed within 24 hours. During peak seasons (e.g., holidays or back-to-school), handling times may be slightly longer.

What are your domestic shipping rates?

For standard shipping within the continental U.S.:

  • Orders of $50 or more: Free standard shipping

Orders under $50:

  • $2.99 for lightweight orders (under 0.89 lb)
  • $6.99 for heavier orders (0.9 lb and up)

What happens if an item in my order is out of stock?

If an item is unavailable, we will contact you as soon as the issue is discovered to provide replacement options. You may also opt to receive a full refund for the unavailable item.

What should I do if my order is time-sensitive?

If your order is for a special occasion or time-sensitive (such as a gift), we recommend placing it well in advance to allow for any unexpected delays

Do you offer net terms for wholesale accounts?

For established wholesale accounts and institutions, we are happy to offer net-30 terms in most circumstances. New accounts typically pay prior to shipment.

Do you offer payment plans?

Yes! We offer flexible payment options through Installments by Affirm, allowing you to buy now and pay over time with simple, transparent terms. Learn more at affirm.com.

Do you ship internationally or to wholesale buyers?

Yes, we process wholesale and international orders separately. Shipping terms vary based on order size, shipping method, and destination.

How can I get a shipping quote for a wholesale or international order?

Please contact us directly at info@oaki.com for shipping rates and estimated delivery times.

Which Children’s Waders should I purchase, Breathable or Neoprene?

This has become a very common question- to begin, all Oaki Waders are completely waterproof and come with rubber boots which are fully attached to the actual wader. The only significant difference is the fabrication: Breathable and Neoprene. Neoprene insulates, acting much like a wet-suit and will keep your child warm whereas our Breathable Waders do not. Generally speaking, Neoprene Waders are typically used from Autumn, throughout Winter, and into Spring, and Breathable during the Spring and Summer. So really, most of the decision comes down to the climate and season. Feel free to contact us with any additional questions at: info@oaki.com

Which size of boots should I purchase for my child?

Our boot sizes vary slightly from one style to the next. For the best fit, measure your child's foot and compare it to the size chart below. Rubber boots won't stretch or change size with wear. When in doubt, we recommend that you size up. 

Which size of rain suit should I purchase for my child?

Our rain suit sizing is primarily based on age, and the sizing numbers correspond to the average age suggested. For example, a size 2T should generally fit a 2 year-old through their second year. Likewise, a size 7 will generally fit the average 7 year-old through their seventh year. If you’re unsure about a size, it’s usually best to go up in size, allowing extra room for growth. For clarity, see our sizing chart below. 

Which size of waders should I purchase for my child?

Our wader sizing is primarily based on age, and the sizing numbers correspond to the average age suggested. For example, a size 2T should generally fit a 2 year-old through their second year. Likewise, a size 7 will generally fit the average 7 year-old through their seventh year. If you’re unsure about a size, it’s usually best to go up in size, allowing extra room for growth. For clarity, see our wader sizing charts below the product description as some sizes differ between breathable and neoprene.

Stay Tuned

@oaki

Stay Tuned

@oaki